How to Create a Successful Digital Workplace

By Hannah M.

A digital workplace has three important factors to success: employee-centered user experience, seamless information sharing, and citizen development support. The digital age has arrived and a digital workplace is the new frontier that agencies are streaming towards because of the improvements on business functionality. The process of creating a successful digital workplace should focus on enhancing information flow between consumers and organizations, which will improve transactions. 

Employee-Centered UX for a Successful Digital Workplace

Digital workplace applications should focus on providing clients a practical platform that enhances performance.

These applications need to be specific with what the user requires. Any excess functions are to be removed.

A greater number of convenient applications is better than a smaller number of complicated ones. Generalized applications can lead to confusion and by narrowing down specific client needs, the resulting communication process is made much easier. Developing your application with design thinking methodology creates client-focused applications.

Seamless Information Sharing

Staying on top of market trends and consumer choices requires collecting and processing information in real time. The modern workplace is continuously changing and moving towards mobility. For that reason, there needs to be seamless information sharing between clients and organizations. Mobile devices run on many different platforms. Therefore, user-friendly applications are necessary for all possible platforms.  This should enhance information sharing and collaborating, because mobile devices are now a staple in the digital workplace.

Citizen Development Support

Citizen development allows users to create applications specific to their preferences, without programming knowledge. This enables potential users of the applications to help improve the specialized application development teams and functionality of the application. 

However, uncontrolled customization can hinder the design process, so application developers should find middle ground between standard and customized development.

Finally, an ideal digital workplace should focus on client advantages and linking these to desired results. The evolving ease to application development encourages consistent analysis to meet the needs of clients in the age of digital simplicity.  

Original article here

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